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Winter · any hour

Frozen, not burst. Yet.

A frozen pipe that hasn’t split is a warm-air problem. A split one is a plumbing problem. Here’s how to tell, and what to do in the next hour.

Kowalczyk & Sons / Frozen pipes
Two copper pipes run up an open plaster wall

In the next hour.

  1. 01

    Find the frozen run

    It’s almost always on an outside wall, in a kitchen sink cabinet, over a crawlspace or near a basement window.

  2. 02

    Open the faucet

    Leave the tap open so melting water and steam have somewhere to go.

  3. 03

    Warm it slowly

    A hair dryer, a space heater at a safe distance, or warm towels. Never a torch: old houses burn.

  4. 04

    Watch for the split

    When it thaws, look for drips along the run. If water appears, shut the main and call.

The pipes we see freeze every January

  • Kitchen supply lines on the back wall of a bungalow, under the window.
  • The line to an upstairs bathroom in a duplex that runs up an unheated porch wall.
  • Hose bibs that were never shut off from inside.
  • Supply lines over an uninsulated crawl in a Polish flat’s rear addition.

Most of these are fixable with a little insulation, a relocated line, or a frost-free hose bib. We do that work in the fall so you don’t have to call us in January.

Water coming out? Shut the main, then call.

Frozen and burst pipe calls answered any hour.

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